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Frequently Asked Questions
What information can Sofia use?+
You choose the available company record sources within your access. Review the answer and supporting record. AI use follows workspace permissions and your plan allowance.
Can I try it with my team?+
The standard trial includes five days, five seats including the owner and 1,500 shared AI units. No payment card is required and there is no automatic charge. Trial seats are a trial allowance, not a permanent team-size limit.
Can one person use desktop and mobile?+
Yes. The same person can use desktop and mobile with one paid seat. The workspace owner also counts as a seat.
Who reviews AI-generated content?+
Your team reviews proposed answers and drafts before submitting, publishing or sharing. AI and Studio use the allowance included with the selected plan.